World-class physical and human infrastructure: We use state-of-the-art technology, infrastructure and qualified, skilled, trained and experienced manpower to provide end-to-end solutions. Our transcription service covers all areas of medicine and our infrastructure is built to meet the transcription requirements of healthcare facilities ranging from individual doctors, group practitioners and clinics to mega hospitals in the USA and elsewhere. Our transcriptionist's are well-conversant with the medical lexicon, current idioms and jargons, human anatomy and physiology as well as various diagnostic and treatment procedures. They are fully equipped to accurately transcribe dictated reports into a format that is clear and comprehensible to the reader. Our core team of medical transcriptionists and systems professionals are among the best in the industry. By combining the expertise of talented medical language specialists with that of highly creative IT professionals, we are able to provide world-class transcription solutions to our clients.

All-in quality assurance: We understand the critical nature of medical documents. Our transcriptionist's are well-versed with HIPAA and other Federal regulations and know the human, legal and financial implications of errors in medical documents. We have pressed into service a multi-level quality assurance process, which ensures reports that are perfect in every way. All our medical transcription projects go through thorough checks, word by word, for errors, omissions, corrections and defective formatting. We take into account variations in speech patterns, differing English accents and dialects, as well as continuous evolution of the medical vocabulary so as to ensure transcription accuracy. Through regular training and cross-section reviews between various levels of transcriptionists and editors, we strive to improve the quality of transcription. Regular quality audits provide daily feedback to sustain and improve quality.

Security and confidentiality: We understand that doctor-patient confidentiality is most important. Therefore, all our doctor-patient transcription-related procedures, voice and data storage and document management fully meet these privacy criteria. Our medical transcription software, besides being user-friendly, is extremely secure.